Service and Support
The diverse nature of hospitals, prisons and care homes demands a flexible approach to a service and support offering.
As such, and in parallel with Airwave’s one-stop-shop service, we can bespoke and tailor service packages in as much detail as required. These can be as simple as a free-of-charge two-year television warranty to an eight-year service level agreement across a hospital trust.
The provision of technology and a maintenance package to The Premier Inn’s 750+ hotel estate underpins infrastructure for a nationwide team of engineers and technicians, enabling a fast response to all issues.
All issues will be logged and ticketed via our 24/7/365 service.