Audio Visual Systems

Airwave provide a comprehensive range of hardware and software systems to the healthcare and secure accommodation industry, including:

– Healthcare TV & IPTV systems

– RF/IP/DOCSIS/satellite network infrastructure

– articulating arms

– trolleys & carts

digital signage

– movie & programming content

– WiFi & high-speed internet.

Entertainment & Information Systems

Airwave’s design engineers provide design, build and content management services, enabling hospitals and care homes to communicate to guests via customised graphical interfaces on the television. Typical pages include daily menus & events and local weather, but a platform can be as simple or as complicated as required.

All systems are completely customisable and as such, can be a powerful communication tool. Features might include interactive hospital maps  (no more untidy in-ward literature), promotional videos and dedicated information channels.

More comprehensive smart solutions can include connect your own device functionality, dynamic advertising and a nurse call button.

Site Surveys

To assure the integrity of each quotation, Airwave will commission an engineer to undertake a full site survey. This will form the basis of a comprehensive report, detailing current infrastructure, future requirements and the listing of software, hardware and network options.

Typically, an engineer will propose a “good, better, best” solution in order to give our customers full transparency and clarity ahead of a purchasing decision.

Subject to the integrity of the solution proposed, it is often possible to utilise a property’s existing infrastructure – reducing cost and minimising guest disruption.

Installation

Airwave’s project management and install team far outnumbers all other divisions within the business. The ethos is simple: each project must run flawlessly, within an agreed time schedule and with minimal disruption to a property’s guests and staff.

Recognising that poor project management can result in reduced room occupancy, we work closely with each property’s management team to agree a project’s schedule.

As part of the SCCI Group of companies, Airwave can utilise a nationwide network of qualified engineers – as a consequence, response times are immediate and travel costs are negligible.

Airwave are experts in the installation of the following services:

  • Healthcare television and audio systems
  • Digital Signage networks
  • High Speed Internet access and Wifi
  • Terrestrial, satellite & cable channels and networks
  • IPTV solutions
  • Premium content and video on demand movie systems
  • Head-end to room distribution
  • Coaxial and CAT 5 cabling infrastructure
  • TV and hardware mounting and casing solutions

Service and Support

The diverse nature of hospitals, prisons and care homes demands a flexible approach to a service and support offering.

As such, and in parallel with Airwave’s one-stop-shop service, we can bespoke and tailor service packages in as much detail as required. These can be as simple as a free-of-charge two-year television warranty to an eight-year service level agreement across a hospital trust.

The provision of technology and a maintenance package to The Premier Inn’s 750+ hotel estate underpins infrastructure for a nationwide team of engineers and technicians, enabling a fast response to all issues.

All issues will be logged and ticketed via our 24/7/365 service.

Finance, Rental & Leasing

Airwave provide a number of finance options, enabling our customers to acquire cutting-edge technology without the associated cash investment.

The lease rental of TV and signage packages will often best serve the requirements of a business looking to finance a new or upgraded display system.

Airwave Europe Ltd is part of the SCCI Group and has access to an in-house finance business (Switchsure); this allows us to offer a broad range of finance solutions at rates that match high-street lenders.

We work closely with our customers to ascertain their exact requirements and tailor a finance solution that matches. Our leasing agreements include ongoing maintenance support and we can add additional products or services during the contract period if required.

Based on a fixed, usually monthly, cost over the life of a system, a leasing model provides our customers with flexibility and options.

Video On Demand & Movies

Airwave provide movie and programme content to a global network of partners in more than 50 countries, entertaining 5 million people each year.

Longstanding partnerships with a number of studios such as Paramount, Universal, Disney, StudioCanal, eOne and the BBC enable the bespoking of packages to suit any property’s specific requirements. International channels can also be provided as part of an individual or tailored service and Airwave is also a Sky preferred partner and able to provide a full range of Sky in-room services.

Airwave are also proud suppliers of Airtime, the revolutionary cloud-based movie streaming service, providing a video on demand service without the associated costs of traditional server-based systems (www.airtime.cloud).

Repair & Spares Service

Airwave are the UK’s only authorised Samsung HTV repair centre and are qualified to repair all healthcare television screens and related equipment.

Our repair technicians are highly-skilled and able to fix TVs to PCB level, enabling our customers to save money on the purchase of new screens.

We also hold a full inventory of spare parts across all the tier one manufacturers and run a salvage scheme supporting the service of legacy products.